Resicom CEO, John Fairclough, will once again be reaching out to fellow entrepreneurs, business owners, and students alike when he presents at UIC in Chicago.

Fairclough will be presenting to instructor James Downing’s Family Business Management class. The class will cover the difficulties of turning a small family business into an institutionalized company while maintaining stability throughout generations, a topic that Fairclough can relate to very well. Having started his own business, Resicom, ten years ago in the basement of his in-laws’ home, he has experienced the challenging task of expanding a small, family run business into a successful nationwide organization.

Fairclough will present on September 22nd, 2010 at 9am in room 216 of Taft Hall.

On August 18^th, 2010, PRSM LIVE brought together some of the nations top retailers and suppliers for an eventful day of industry networking and learning. The keynote speaker for the event was Justin Doak, presenting on Navigating Sustainable Industry Benchmarks.

Resicom sponsor and attendees, represented by CEO John Fairclough (pictured on the far right) and national business developer Marty Durkin (pictured second to left) had the opportunity to meet with keynote speaker Justin Doak and PRSM Presdient Paul Walsh.  Doak discussed the importance of sustainability and how to use leaders in the industry to measure, plan, and achieve success.

The Institute for Entrepreneurial Studies (IES) Advisory Council at the University of Illinois Chicago is committed to sharing wisdom, credibility, networks, and resources to the members of their network.

Resicom CEO, John Fairclough, was recently asked to join the IES Advisory Council. Fairclough’s three-year term includes attending formal meetings of the council, serving as an advisor to the executive director, and participating in IES events and programs.

A successful entrepreneur of a facility maintenance company, Fairclough is constantly looking for new ways to reach entrepreneurs. Fairclough believes that clear communication and learning from experience are necessary to succeed in any industry.  Passionate about empowering others and assisting future business leaders, Fairclough actively volunteers his time as advisor and mentor for various networking and entrepreneurial advisor boards.

DePaul University’s Colemam Entrepeneur Center is hosting a business symposium entitled “Breakthroughs”.  Held at the Metropolitan Club in Chicago, October 28, invited speakers have been asked to present a 20-minute experience share.

Resicom CEO, John Fairclough will join a group of 18 accomplished business owners and industry leaders.  All speakers will share personal stories of a time when they had their back to the wall, and how their response to the situation propelled either a personal or professional breakthrough/ achievement.

Fairclough recently published a similar account entitled “The Moment I Thought We Might Not Make It” as part of a collection of entrepreneur stories for Sometimes You Have to Look Over the Edge and Not Blink featured on About.com.   Fairclough is the founder and president of Resicom, a national facility maintenance provider that believes in the bold pursuit of what normal should be.

Resicom is committed to getting better at the things that matter to us.  We call it the bold pursuit of what normal should be.   It should be normal that a company can create opportunities for the employees that help build our business.

Open Position :: Dispatcher

The Dispatcher role in Operations is responsible for logistics coordination of all in-house resources including manpower, fleet, warehouse and stock.  This role reports directly to the Director of Operations.

Ideal candidate skill set

• Solid understanding of work scope within trades industry
• General knowledge base of various trades disciplines
• Familiarity with state labor laws
• Communicates well within different levels of organization
• Excels at relationship management and conflict resolution
• Ability to produce multi-media technician training resources
• Ability to coach technicians and promote development
• Demonstrates company culture, policy and procedure
• Thrives within and produces exemplary results in high pressure situations

Dispatcher is responsible for holding technician team accountable and tracking performance.  Dispatcher KPIs include revenue per technician, capital management and  project expediting.

Interested candidates should send resume and cover letter to likemindedpeople@resicomonline.com.  No phone calls please.

“Sometimes You Have to Look Over the Edge and Not Blink”

Resicom CEO, John Fairclough’s featured article on About.com recalls the moment he 

thought the company might not survive.  Many businesses, with Resicom being no exception, 

felt the strain of the economic downturn.  In May of 2009, two critical clients for the national 

facility maintenance company cut spend by 80% and 90% respectively.  The effect could have 

been catastrophic to Resicom forcing the company to close its doors. 

What could have been a devastating blow instead became Resicom’s finest hour.  From self- 

awareness came a structured recovery plan that addressed all areas of the company. 

Transparency within all levels of the company was key, and with full visibility, employees 

became part of the solution.

To view the entire story visit Business Cliffhangers on About.com.

Resicom CEO, John Fairclough, has been nominated for The 2010 Business Ledger Entrepreneurial Excellence Award.

A strategically innovative entrepreneur and business owner, Fairclough enjoys a level of success that transcends monetary reward and instead empowers both communities and individuals.  Fairclough is motivated to experience share with other first-level entrepreneurs in assist catapulting their business to the next level. Fairclough is excited to witness employees and peers become better leaders.

At 24, Fairclough launched the first Resicom office from the basement of his future in-laws. By age 30, Resicom had earned substantial, continuing to surpass set benchmarks.   Today, Resicom has leap frogged in size and revenue, now occupying a 15K square foot facility in Lemont.  Fairclough measures true success at providing opportunities and options for both client and employees that other companies can’t.

Nominees were selected because of having demonstrated exemplary traits in entrepreneurship, perseverance, business creativity, and determined drive and risk taking.  Award recipients will be honored at a reception on September 16^th, 2010 at the Danada House in Wheaton.  Honorees will be featured in a special business section of the October 18^th issue of the Business Ledger.  Judges are comprised from a selection committee from representatives of event sponsorship, local business associations, and members of the Business Ledger editorial staff.

It should be normal for a vendor to help a facility maintenance professionals spend their money better. They face the uphill battle of protecting their brand while balancing the needs of operations and finance. This program provides the accountability, communication, and structure needed to protect your brand cost effectively.

There are three basic tenets of the program:

-Accountability. The plan is dependent on establishing what success looks like – we call it setting the standard. Here is where we learn what triggers action items, what the proper communication methods are, and how we will be graded. All of this needs to be understood up front.

-Communication. If the Standard is misunderstood, full benefits will not be realized. Proper communication involves using multiple tools, including video, documentation, emails, and phone calls. Poor communication costs time, money, and occasionally even sanity.

-Structure. A successful program requires the right structure. Knowledge must be gained at each project and stored in a hub that is accessible for technicians completing projects. We call this hub a “Knowledge Bank”. Material specifications, how to repair instructions, and the other “setting the standard” information is stored here. This is leveraged in the different plug and play components of the program listed here:

SMARTvisit: 

This component answers the question “How can I get more value from each on-demand work order?” It should be normal for a company to maximize value delivered on each interaction.

SMARTscope:                                                                                                                                           

 This component answers the question “How can I gain visibility of the condition of my stores and bundle the repairs cost effectively?” It should be normal for a vendor to understand its clients needs and provide a report designed around the client’s standards.

SMARTplan:

This component integrates SMARTvisit and SMARTscope. It combines the preventative, bundled approach to the on-demand component, effectively absorbing work orders into on demand visits.

SMARTfit:

This component answers the question “How can I complete a roll-out project cost effectively, with the right visibility?” It should be normal for clients and vendor partners to collaborate on the most effective way to execute a project.

This program creates a framework that helps leverage accountability, communication, and structure, boosting effectiveness. Protecting brands requires balancing the needs of Marketing, Finance, and Operations. SMARTspend simplifies this.

It should be normal that a company can offer its employees unique, life-changing experiences.

Aruba, Jamaica- Ooh, I wanna take ya.  Key Largo, Montego, Baby why don’t we go?

Congratulations to Resicom Employee Contest winner Paul Romanowski.  Paul and his fiancé won their choice of a domestic Starwood vacation destination with airfare.  The winning entry was randomly chosen from all Resicom employees who entered the marketing campaign “Fun in the Sun” contest.  Each entry required idea submissions for Resicom legendary stories and “It Should Be Normal” taglines. 

Stories submitted included funny, inspiring and determined recounts from over a decade of Resicom’s history in commercial facility maintenance. 

Paul is one of Resicom’s newest technicians, with a background in paint & fine arts execution and professional graphic design.  Resicom is honored to be able to present a honeymoon option to Paul and his fiancé for their milestone event.

Entrepreneur Café-the blog of Resicom CEO John Fairclough received the 2010 Top Blog Award.

Sponsored by OnlineMBA.com and AwardingTheWeb.com, a panel of judges reviews nominees that have been submitted or sourced by the panel’s research team.  In the case of Entrepreneur Café, the award comes as a pleasant surprise as the nominating team found Entrepreneur Cafe during independent web searches.

Topics on the blog range from staff accountability to risk management and structural clarity. Fairclough uses the format to experience share personal stories of obstacles and best practices.   Often asked to present on business strategy, Fairclough began Entrepreneur Café as a means to communicate lessons learned while building Resicom, a national facility maintenance company.

At 24, John launched the first Resicom office from the basement of his future in-laws.  By age 30 Resicom had earned over $1 million in revenue and has since passed the $10 million benchmark.  Fast forward to today, Resicom has leap-frogged in size and revenue, now occupying a 15,000 square foot facility in the southwest Chicago suburbs.  The strategic vision to surpass the $35 million in revenues benchmark should be realized in under 2 years before John turns 40.

John is passionate about providing guidance, mentoring and other resources to assist first-level entrepreneurs in catapulting their business to the next level.  Helping entrepreneurs become better business leaders has been personally rewarding.

The Finesse Cuisine Radio Show on BlogTalkRadio will feature business consultant and CEO Resicom John Fairclough this Thursday morning at 11 a.m.

Weekly guests discuss entrepreneurship, arts, entertainment, food and wine with host and Finesse Catering Company founder Jon Wool.

Other guest include Deborah Hall, founder and president of hospitality executive search firm, Hall & Associates.

To set reminder & read more click

http://www.blogtalkradio.com/finessecuisinehour/2010/07/29/the-finesse-cuisine-hour

CNN Money.com recently mentioned Resicom CEO John Fairclough.

Local entrepreneur Andrea Herrera, founder of Amazing Edibles Catering, credited John Fairclough as the mentor that assisted in propelling her business over the $1 million in sales mark.

In 2006, Herrera joined the Accelerator program of the Entrepreneur’s Organization, a group that offers networking and mentoring for businesses in the 250K to 750K range to help them advance to the seven-figure sales level.  Encouraged by her mentor, John Fairclough, Herrera boosted profit margins, created metrics for accountability, and hired a marketing manager to attract new clientele.

“I enjoy giving back to the participants of the program,” says Fairclough. My real motivation is witnessing the excitement and passion other entrepreneurs have for their businesses.  One of my favorite ways to learn is through interaction and this role gives me the opportunity to interact with some great business owners.”

For the full story click

CNN Money- Amazing Edibles

PRSM LIVE is bringing together members in their own neighborhoods.  Next month, August 18th, members will be able to network and discuss key industry trends and issues over lunch.  Guest speaker Justin Doak will provide the keynote presentation -Navigating Industry Sustainable Benchmarks.

Resicom is both attending and sponsoring the Chicago development program.  This hometown event is an ideal opportunity to catch up with colleagues and meet new professionals.   More importantly, Resicom looks forward to learning about what is keeping facility managers from normal.

R&D for a construction services company? R&D usually focuses on products and packaging.  How about R&D for challenges and choices?

It is official! The company that boldly pursues what normal should be has formalized its R&D department. It is headed by the curious Michael Fairclough, Executive VP that has yet to find a challenge he didn’t like. Most people prefer working on things they know. Michael is one of those rare people that gets energized by the things he does not know. His ideal day includes researching, testing, and discussing other people’s challenges. He believes it should be normal for our company to be a ready resource to solve our clients’ challenges.

Michael is armed with the support from every division of the company. Please send over any situation that has to have a better solution than what is currently in use.

See if your challenge can stump him. Warning! Mike may help you dream bigger.

Resicom believes in the bold pursuit of what normal should be.

It should be normal that learning drives growth, and a growing business prospers.

Our core value is to be an organization of individuals committed to development.  This mind set will drive us toward to our corporate and personal goals.  To achieve this objective, Resicom is committed to helping our employees propel their careers through individual development.  We want Resicom to be the last place that our talented professionals and technicians ever work.   As we continue to expand and increase our scope of services, we realize that we must continually refine, advance and challenge our employees.  Resicom encourages employees to evolve with the company, assuming new responsibilities and endeavors.

Resicom is rolling out an improved career development program.  Working with management, each employee will identify key targets and initiatives that comprise current roles.  Attributes that can be strengthened and areas for increased challenge will also be addressed.

The old adage, if it’s not documented it’s not done will play a key role in the new career development plan.  Tangible, streamlined strategic plans will be created for each employee as means to track metrics and keep defined goals top of mind.