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	<title>Resicom &#187; business structure</title>
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		<title>The Eagle Has Landed</title>
		<link>http://www.resicomonline.com/blog/2009/12/22/the-eagle-has-landed/</link>
		<comments>http://www.resicomonline.com/blog/2009/12/22/the-eagle-has-landed/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 21:58:32 +0000</pubDate>
		<dc:creator>John Fairclough</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[business structure]]></category>
		<category><![CDATA[facility maintenance]]></category>
		<category><![CDATA[facility solutions]]></category>
		<category><![CDATA[John Fairclough]]></category>
		<category><![CDATA[Resicom]]></category>
		<category><![CDATA[specialty project resicom]]></category>
		<category><![CDATA[www.innovatemaintenance.com]]></category>

		<guid isPermaLink="false">http://www.resicomonline.com/blog/?p=335</guid>
		<description><![CDATA[CASE STUDY How do you move a 400 pound eagle that doesn’t fly? Project Summary A client had a large concrete tree statue, with interior steel pole supports, in the middle of corporate headquarter lobby that needed to be dismantled and discarded.  However, a large, 400 lb. bronze eagle perched atop the tree holds special significance [...]]]></description>
			<content:encoded><![CDATA[<p style="font: normal normal normal 9px/normal Verdana; color: #929292; margin: 0px;"><span style="letter-spacing: 0px;"><strong><span style="font-size: small;">CASE STUDY</span></strong></span></p>
<p style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><strong><em><span style="font-size: small;">How do you move a 400 pound eagle that doesn’t fly?</span></em></strong></span></p>
<p style="font: normal normal normal 12px/normal Verdana; min-height: 15px; margin: 0px;"><span style="font-size: small;"><span style="letter-spacing: 0px;"> </span><br />
</span></p>
<p style="font: normal normal normal 12px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><strong><span style="font-size: small;">Project Summary</span></strong></span></p>
<p style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">A client had a large concrete tree statue, with interior steel pole supports, in the middle of corporate headquarter lobby that needed to be dismantled and discarded.  However, a large, 400 lb. bronze eagle perched atop the tree holds special significance for the client and must be relocated to the new headquarters location.   Resicom is entrusted to carefully remove the eagle, deliver it to the new location, and ensure that the vacated lobby is returned to a normal condition after the removal of the focal point statue. </span></span></p>
<p style="font: normal normal normal 10px/normal Verdana; min-height: 12px; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;"><strong> </strong></span></span><span style="font-size: small;"><br />
</span></p>
<p style="font: normal normal normal 12px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><strong><span style="font-size: small;">Scope</span></strong></span></p>
<p style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">The scope of work needed to execute this project included:</span></span></p>
<ol style="list-style-type: decimal;">
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"><span style="font: normal normal normal 9px/normal Times; letter-spacing: 0px;"> </span></span><span style="letter-spacing: 0px;"><span style="font-size: small;">Dismantle and dispose of a 15 ft. decorative, concrete tree so facility is returned to neutral appearance for new tenant.</span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"> </span><span style="letter-spacing: 0px;"><span style="font-size: small;">Detach 400 lb. eagle statue from its steel pole support and safely deliver to new location.</span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"> </span><span style="letter-spacing: 0px;"><span style="font-size: small;">Once eagle is removed, dismantle and dispose of the 15 ft. steel support beam in the center of the tree. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"> </span><span style="letter-spacing: 0px;"><span style="font-size: small;">Coordinate project execution with client representative to allow technicians access to vacated space. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"> </span><span style="letter-spacing: 0px;"><span style="font-size: small;">Provide client with before &amp; after photos of project execution. </span></span></li>
</ol>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 25px; text-indent: -25px; font: normal normal normal 9px/normal Verdana;"><span style="letter-spacing: 0px;"><span style="font-size: small;"> </span></span></p>
<p style="font: normal normal normal 12px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><strong><span style="font-size: small;">Challenges &amp; Solutions</span></strong></span></p>
<p style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">The constraints of the project that were overcome included:</span></span></p>
<p style="font: normal normal normal 9px/normal Verdana; min-height: 11px; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;"> </span></span></p>
<ol style="list-style-type: decimal;">
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">Inclement weather prevented Resicom from getting the necessary hoist for the statue down to the loading dock as snow had not been plowed. </span></span>
<ul>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="font-size: small;"> </span><span style="letter-spacing: 0px;"><span style="font-size: small;">Resicom arranged with the loading dock manager to use an available fork lift to transport eagle statue.  The client was updated of the situation to provide approval.</span></span></li>
</ul>
</li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">The client considered the eagle as symbolic to the company’s good luck, not to mention that considerable monetary expense of the statue, therefore extreme care must be taken when handling. </span></span>
<ul>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">To ensure that no mishaps occurred that could possibly break or mar the statue, technicians secured the eagle to the fork lift when moving the statue. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">Techs only demolished the concrete tree and cut down the steel pole flush to the carpet, after the eagle statue was safely delivered to the new location. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">All remaining debris was then cleared and disposed off the premises to a pre-arranged dumpster. </span></span></li>
</ul>
</li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">The deadline to complete the project from point of assessment to bid confirmation to delivery to completion was compressed into only 5 days. </span></span></li>
</ol>
<ul>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">As soon as scope was received, Resicom immediately dispatched technicians to perform assessment, take the necessary photos to compile a quote and presented a bid within the same day.  Resicom project management stayed in contact with the client so a representative could allow access to facility. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">Resicom had our technician crews on stand-by to be ready for project delivery at a moment’s notice as soon as bid was approved. </span></span></li>
<li style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">Upon work completion, before and after photos, including photos of statue at new location were immediately sent to client.  Resicom completed the entire project prior to the 5 day deadline. </span></span></li>
</ul>
<p style="font: normal normal normal 9px/normal Verdana; min-height: 11px; margin: 0px;"><span style="font-size: small;"><br />
</span></p>
<p style="font: normal normal normal 12px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><strong><span style="font-size: small;">Summary</span></strong></span></p>
<p style="font: normal normal normal 9px/normal Verdana; margin: 0px;"><span style="letter-spacing: 0px;"><span style="font-size: small;">Resicom understood that the execution of this project was unique because of the high level of visibility and emotional significance to the client.  This project sustained the attention of numerous decision makers within the client’s organization.   Resicom leverages our business structure to  return facilities to normal. </span></span></p>
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