It is official! The company that boldly pursues what normal should be has formalized its R&D department. It is headed by the curious Michael Fairclough, Executive VP that has yet to find a challenge he didn’t like. Most people prefer working on things they know. Michael is one of those rare people that gets energized by the things he does not know. His ideal day includes researching, testing, and discussing other people’s challenges. He believes it should be normal for our company to be a ready resource to solve our clients’ challenges.

Michael is armed with the support from every division of the company. Please send over any situation that has to have a better solution than what is currently in use.

See if your challenge can stump him. Warning! Mike may help you dream bigger.

Resicom Executive VPs Rick Detres and Michael Fairclough will be in attendance along with National Business Development Manager Marty Durkin and Project Developer Brian Perla.

“PRSM is the largest Retail Facility Management Conference that offers robust both educational programs and excellent networking opportunities,” says Durkin.

Resicom is committed to the bold pursuit of what normal should be.  It should be normal that the vendors retail facility management hires make their company stronger.  Resicom will continually strive to clarify objectives for our retail clients by providing solutions and options that other companies can’t.

Lemont, IL

Known as the nationwide company to experience normalcy, Resicom strives

ways to bring clarity and options for solutions to facility maintenance

challenges.

We are pleased to announce that Executive VP Michael Fairclough has again

been published in Retail Facility Business. His article “Voc”abulary discusses

how volatile organic compounds affect the environment, and what that

means for the painting industry. The abundance of chemical compounds in

our atmosphere and oceans, mixing through the soil has created an

unsustainable cycle. In response, regulations to reduce the amount of VOC

allowed in a given gallon of paint have been enacted. A can of paint from

1989 is much different in application and aesthetic from one purchased

today, and facility maintenance providers must plan accordingly.

With a background in chemistry coupled with a project specific approach to

solutions, Michael has written and implemented solutions for hundreds of

projects- ranging from historical preservations to the latest retail concepts.

As Executive VP, Michael focuses on research and development and

information systems to create and audit the unique processes which drive

Resicom’s business structure. Michael is equally insightful in researching

and implementing new technology systems that promote our ability to

leverage innovative programs and communication tools into knowledge for

our clients.

Though the terms are often used interchangeably, they are in fact different. To add to this confusion, Ceramic is also the term used to define the entire set of inorganic materials prepared by heating and cooling, which includes ceramic tiles and porcelain tiles. For sake of clarity, when the term ceramic is used to reference the tile type (subset), it will not be underlined.

Constituents of Ceramic & and Porcelain tile types-

Much like concrete, tiles are a mixture of materials found in the Earth’s crust.

Clay + sand + feldspar + minerals + water comprise the bulk of the mixture for both ceramic and porcelain.

Differences between Porcelain tile and Ceramic tiles-

Porcelain tile contains a higher ratio of feldspar and lower ratio of clay than ceramic. Feldspar (pictured) is a silicate mineral which is both hard and can withstand high temperatures. Another difference between ceramic and porcelain are the pressures used to prepare them. Porcelain tile types are made using higher pressures – resulting in a harder surface. As a general rule, porcelain tiles are harder than ceramic. In addition, the porosity of the porcelain tile is less, providing better stain resistance than ceramics. Porcelain tiles are ideal for exterior applications.

To glaze or not to glaze-

Both tile types come in glazed and unglazed finishes. Glazing is an added step in the manufacturing process which involves the coating of the unbaked tile with a glass like film. To do this, extreme temperatures are used, and the glaze penetrates into the bulk of the unbaked tile (bisque) – sealing and encapsulating the tile, rendering it relatively impervious. The higher the luster of a tile, the greater the stain resistance. Although a performance benefit, glazed tile can be an end use disadvantage as it is slippery and will highlight an uneven floor or wall surface.

Mortar and grout-

Mortar is the term used to describe the cementitious compound in which the tiles are set. Once the tiles are set in the mortar, the mortar cures and mechanically locks the tiles in place. The width between each tile is the grout line. In America, these are spaced between 1/16” – 3/4”. Grout selection is made based on the desired width, as well as environment. For small widths (less than 1/8”), a non sanded grout should be used. Between 1/8” – 1/4”, a finely sanded grout works best and coarser grouts for widths greater that 1/4”. In harsh environments, epoxy resins can be added to the grout to provide sealed and chemically resistant spacing.

Lemont, IL

Resicom representatives will attend a Nominee Reception for the Loyola University Family Business Center on September 8, 2009 in downtown Chicago.

Each year, the Loyola University of Chicago’s Family Business Center recognizes family based businesses that demonstrate successful growth, positive family-business linkage, contributions to both industry and community, and innovative business practices.  Resicom is honored to be recognized as a nominee for the 2009 Business of the Year Award.  

Resicom employees will have the opportunity to meet other nominees and participate in an interactive panel, “Taking Advantage of the Current Economy: What Your Family Business Should be Doing” which focuses on insights to maximize success during demanding economic times. 

CEO John Fairclough started Resicom over a decade ago in the basement of his future in-laws with only a handful of technicians as employees, and has grown the business to where it is today with the help of brother, Michael Fairclough, and brother-in-law, Rick Detres.

Lemont, IL

Known as the nationwide maintenance company for retailers, Resicom is always looking to add great people to its team. We are pleased to announce the addition of Marty Durkin to our Solutions Team as part of our national business development.   Durkin will be responsible for expanding our national client base.  

Marty brings proven sales and national account management experience, drawing upon his tenure in the furniture industry, a national film company and most recently as Director of National Sales for a parking lot management company.   

Marty and CEO John Fairclough began a dialogue regarding their prospective businesses several months ago when introduced by a mutual acquaintance.   

“I like the industry,” says Durkin, “Resicom presents a good entrepreneurial opportunity and the right infrastructure is in place.”

Resicom is excited to have attracted such a seasoned and accomplished sales manager, and believes Durkin will be an tremendous difference maker for the company.  

“Marty Durkin is the right guy, in the right position, at the right time,” says Michael Fairclough Executive VP of Information.  

At Resicom, we are committed to delivering world class service. We embrace our role of protecting retail brands through facility maintenance and repair nationwide. Our self performance helps us provide insight and experience that our clients depend on to help solve challenges.

July 2009

Resicom takes tremendous pride in both our history and our corporate structure.  From our launch as a small, general maintenance and custom painting endeavor to the dynamic, and tremendously successful company today that provides creative design solution and brand protection through disciplined approaches to project management, we continue to offer service at a level unmatched in the industry.  And while the knowledge that Resicom has earned and enjoys a stellar reputation is certainly its own reward, we are honored to be recognized as a nominee for the 2009 Illinois Family Business of the Year Award.  

Each year, the Loyola University of Chicago’s Family Business Center recognizes family based business that demonstrate successful growth, positive family-business linkage, contributions to both industry and community, and innovative business practices.  Categorized by company size, three winners will be announced at the upcoming Gala to be held in December at the Four Seasons Hotel in Chicago.  

CEO John Fairclough started Resicom over a decade ago in the basement of his future in-laws with only a handful of technicians as employees.  As the business continued to grow, John brought on his brother, Michael Fairclough, and brother-in-law, Rick Detres, as the executive team to manage the day to day operations and client sales.  Today, Resicom’s 15,000 sq. ft. headquarters is based in Lemont with satellite operations in California.  Although Resicom’s personnel has expanded throughout the years, the family core team remains committed to the strategic vision and development of Resicom. 

Each year, the Loyola University of Chicago’s Family Business Center recognizes family based business that demonstrate successful growth, positive family-business linkage, contributions to both industry and community, and innovative business practices.  Resicom is honored to be recognized as a nominee for the 2009 Business of the Year Award.  

Resicom employees will have the opportunity to meet other nominees and participate in an interactive panel, “Taking Advantage of the Current Economy: What Your Family Business Should be Doing” which focuses on insights to maximize success during demanding economic times. 

CEO John Fairclough started Resicom over a decade ago in the basement of his future in-laws with only a handful of technicians as employees, and has grown the business to where it is today with the help of brother, Michael Fairclough, and brother-in-law, Rick Detres.