Resicom is committed to getting better at the things that matter to us. We call it the bold pursuit of what normal should be. It should be normal that a company can create opportunities for the employees that help build our business.
Open Position :: Dispatcher
The Dispatcher role in Operations is responsible for logistics coordination of all in-house resources including manpower, fleet, warehouse and stock. This role reports directly to the Director of Operations.
Ideal candidate skill set
Solid understanding of work scope within trades industry
General knowledge base of various trades disciplines
Familiarity with state labor laws
Communicates well within different levels of organization
Excels at relationship management and conflict resolution
Ability to produce multi-media technician training resources
Ability to coach technicians and promote development
Demonstrates company culture, policy and procedure
Thrives within and produces exemplary results in high pressure situations
Dispatcher is responsible for holding technician team accountable and tracking performance. Dispatcher KPIs include revenue per technician, capital management and project expediting.
PRSM LIVE is bringing together members in their own neighborhoods. Next month, August 18th, members will be able to network and discuss key industry trends and issues over lunch. Guest speaker Justin Doak will provide the keynote presentation -Navigating Industry Sustainable Benchmarks.
Resicom is both attending and sponsoring the Chicago development program. This hometown event is an ideal opportunity to catch up with colleagues and meet new professionals. More importantly, Resicom looks forward to learning about what is keeping facility managers from normal.
Resicom Project Coordinator Brian Perla and Technician Arnulfo Cantu headed north to Edmonton Canda to attend comprehensive training on electrostatic painting techniques. The training was conducted by a leading expert in the field and hosted by a prominent manufacturer of the electrostatic painting equipment.
As modern science as electrostatic painting may seem, this technique for painting metal was actually invented in 1938. During the process, a high voltage is applied to paint inside the sprayer gun. The paint particles become negatively charged, as when released from the sprayer search for a surface (such as metal) that has a positive charge to which it then bonds. The benefits of this system feature low paint overspray and mess, cost effective use of material, and the “wrap” effect in which the paint appears to bend around corners.
One of its downsides is that it traditional has only been successful with solvent based paint products. As new VOC regulations are becoming more prevalent, most traditional paint products are eliminated from electrostatic paint use.
The training addressed both current limitations and new advancements in both equipment and product that can make water-based electrostatic painting possible.
“I am excited about the new developments,” said Perla. “It is ironic how this technique went from one of the more toxic methods of paint applications to the greenest. You combine the low overspray application with the VOC compliment paint and you have a breakthrough in the industry.”
Resicom believes in the bold pursuit of normal. It should be normal that the companies you hire make you better. It should also be normal that we strive towards innovations that promote environmentally sustainable solutions.
Resicom and its employees are once again proud to support Little Beans Foundation at the 3rd annual fundraiser, Bowling for Beans on July 10.
Join us for a fun-filled evening of unlimited regular and “wacky-game” bowling, pizza, soda, drink coupons, and raffles to raise money for the foundation’s annual Back to School Picnic held the following month.
Proceeds from Bowling for Beans are used to purchase school supplies and backpacks for the southwest suburbs economically disadvantaged children who are the picnic’s guests of honor.
“Our goal is to provide children with positive experiences and life’s basic needs,” says foundation Director Laura Fairclough. “…to improve their quality of life and build a better future.”
Donation ticket price is $40.00 per person. Organize your team and reserve your lane early as space is limited at Willowbrook Lanes, 735 Plainfield Rd in Willowbrook, IL. All bowlers must be 21 to attend. Don’t have a team? No worries; we’ll organize a team for you to meet new friends! Individual and team reservation entries must be turned in no later than July 1st.
Forms are available at the Little Bean Foundation office, 12305 S. New Avenue in Lemont at or by contacting laura@resicomonline.com.
How can an auto dealership showroom replace the entire tile floor without closing its doors?
In the competitive auto dealership environment, it makes sense to maintain optimal conditions and inviting appearances. A client decided to overhaul their showroom with new floor tiles to maintain appearance standards. What made the situation unique is that the client wanted the project completed within an expedited deadline that would require working during normal business hours.
Scope of Work
Map out grid of showroom floor. Coordinate day-by-day action plan and schedule to rearrange cars.
Control sectioned work area with plastic Visqueen zip barriers.
Keep supplies in separate area to minimize clutter on showroom floor. Tile is transported to sectioned areas as needed.
Remove existing flooring, install tile and grout. Clean area and begin on new section.
Challenges and Solutions
Work needs to be completed during normal business hours.
Work areas were sectioned off with Visqueen zip walls to minimize dust and disruption.
Client requested that cars remain on showroom floor during project execution.
Resicom worked in a specific pattern so that demolition and installation occurred in small sections making shifting of cars easier.
Project Summary
Coordination is key when executing a demolition/installation project during normal business hours. Allowances technicians normally have such as room to layout tools and supplies is greatly curtailed. Technicians working systematically behind a plastic screen, importing materials to the work area as needed was an added challenge. Although set/grouted tile was secure enough to walk upon the following day, it was not ready to be driven upon. This required detailed project management of shuffling cars on the showroom floor.
Which Resicom employee is showing off his legs in the March/April Restaurant Facility Business Magazine?
Marathon runner and Resicom National Business Development Manager Marty Durkin participated in the “Fun Run” as part of this year’s national RFMA conference held in Dallas. Its doubtful that the runners expected to be running through snow in Texas! But Marty and the rest of the group didn’t let cold dampen spirits.
Last October Resicom CEO John Fairclough traveled abroad to the United Kingdom and Western Europe gathering information to determine whether international expansion was a sound business initiative. Having been approached by one of its largest retail clients in regards to possible interest in partnering with overseas facilities, Resicom recently completely our first European rollout. This project comes on the heels of our first international rollout in Canada for a multi-province store refresh.
Last year, John was quoted as saying, “To fulfill our quest of continuing to innovate the industry, we need to continue to push ourselves to do things that seem nearly impossible. Accomplishing this will require a commitment to development, and I look forward to our team solving this challenge.”
Resicom now has the ability to audit what was learned from the project, the obstacles overcome and the future course of action. Resicom will continue in the bold pursuit of what normal is, regardless of to what location that takes us.
All storage space had to be fully functional within a tight deadline. Therefore, project management created a detailed project scope with daily deadlines to keep technicians on track with the ability to adjust due to unforeseen obstacles.
Construction had to be completed without disruption to the client’s flow of operations. As a result, the majority of the construction was completed during non-business hours to limit disruption to operations.
Summary
The client needed extra space without the overwhelming cost of new construction. By creating a mezzanine level within the existing vertical area, the result was multiplied storage in a previously under utilized space. This option enable the client to continue operations without the disruption and expense associated with a full-scale expansion. The lockable area created a versatile area that could double as an office, if the client’s needs changed again.
One of the most cost effective energy efficiency measures is controlling unwanted air infiltration through caulking and sealing. Caulking and sealing the building envelope of your facility allows you to minimize unwanted air flow through cracks and holes in walls (particularly around windows and doors), ceilings, and floors. An inadequately sealed building not only causes uncomfortable drafts for occupants, the building uses 25-35% more energy to maintain appropriate temperatures. As an added benefit, when caulking and sealing is properly performed, it can reduce the amount of dust and dirt that enters a building that causes indoor air quality.
Draft Detective
In order for air infiltration and leakage to be properly addressed, first determine the source. The areas at joints where different materials meet are the usual suspects for air infiltration issues. Examples of these areas are where the building foundation meets walls, where walls meets floors, or where wood siding meets brick or stone. Other common trouble areas include: areas around ventilation systems, outdoor faucets, cable and phones lines, electric and gas lines, and of course the most common area for air infiltration – around windows and doors.
Hiring an experienced technician to assess the air infiltration issues in your facility can pay huge dividends. Experienced technicians usually perform what is known as a blower door test, which allows the technician identify issues regarding air leakage, infiltration, moisture condensation, and air quality. A blower door test depressurizes a facility by using a powerful frame-mounted fan. Positioned on an outside door, it then gauges and quantifies the air pressure differential and amount of air flowing in and out of a facility. The fan essentially draws all of the air outside of the home, lowering the pressure inside the facility and causing the higher pressure outside air to come in through any leaks. Air leaks can then be detected by using a smoke pencil, and remedied with caulk, sealant, and other measures.
Let’s Talk Caulk
Caulks and sealants are comprised of a number of materials such as polyurethane, polysulfide, acrylic and silicone. All act as barriers that prevent water penetration, allow thermal insulation, and protect against the penetration of other items ranging from unwanted dust to noise. One main difference between construction caulk and a silicone sealant is that construction caulk is applied in places where movement is not expected to occur between the joints being sealed. On the other hand, a silicone sealant is usually made of an elastomeric material that allows movement to occur between the joint. Most construction caulks are usually able to be painted with a wider variety of painting products whereas silicone sealants are typically not able to be painted except with special oil and water based paints products.
Sweeping and Stripping
One way to stop the unwanted warm or cold air from getting into a facility is through the installation of a door sweep. Another easy way is through proper installation of weather stripping around the perimeter of the door. One last thing to keep in mind: interior doors also serve an insulation barrier, allowing an occupied area of a building to be heated or cooled while preventing heat loss into an unoccupied area. A well insulated interior door used to cordon off an unoccupied space can be a huge saver when it comes time to pay the utility bill.
How can a service maintenance provider protect property appearances while eliminating safety concerns?
Project Overview
A property management group has a high profile property in need of exterior repair. Large slabs of limestone are deteriorating under the windows. The high profile client needs a strong, reliable partnership with their property service provider for expedited, high quality results. The location poses a challenge as it is situation in one of the most contested metropolitan areas. Resicom has been entrusted to work around the obstacles to return the property to normal conditions as quickly as possible.
Scope
The scope of work needed to execute this project included:
Properly survey the area and the work that needs to be completed.
Determine strategy for how to label work area and block off necessary sections of street and sidewalk.
Remove 25 to 30 damaged sections of limestone sill facing the busy street.
Source and install 23 pieces of 3” limestone sill each measuring 23.5” x 10” each.
Match new limestone and smooth face to existing area.
Caulk and grout newly installed blocks.
Remove barricades and debris. Clean the sidewalk and glass returning area to pre-project conditions.
Challenges
The constraints of the project that were overcome included:
Multiple laws and city codes must be in compliance during completion of work order on exterior side of building.
Determine if the limestone pieces are set under the glass and how this impacts work scope.
The spec limestone can only be purchased in Dallas, TX.
A scheduled walk through by the company CEO is scheduled in three weeks, and the project must be completed.
Solutions
Have experienced tiler assess project to recognize constraints and set parameters.
Determine measurements, style, and quantity of the tile needed.
Office based project manager procures tile from Dallas, TX and places rush order, continuing to track progress.
Contact city municipality to determine work zoning and laws.
Establish plan to block off sidewalk during construction, and route traffic to opposite lane on street.
Resicom technicians complete necessary demolition preparations with onsite supervisor present.
Once the tile is installed, project manager will audit delivery and supply photos for client approval.
Summary
A maintenance servicer provider should understand the importance of protecting property appearance and addressing safety concerns. Exteriors in disrepair can detract from the property’s overall image and appeal. Deteriorating exterior tiles are not only unsightly, but also present a safety risk to pedestrians. Resicom restored the property to normal with consistent processes and a thorough follow up plan.
Resicom Solution Team Members traveled to Orlando this past weekend attend the national PRSM (Professional Retail Store Maintenance) conference. The April 18 – 20th conference provides an opportunity for top retailers and service providers to network, attend educational seminars and discuss industry trends while building progressive relationships.
“PRSM is the largest Retail Facility Management Conference that offers robust both educational programs and excellent networking opportunities,” says Durkin.
Resicom is committed to the bold pursuit of what normal should be. It should be normal that the vendors retail facility management hires make their company stronger. Resicom will continually strive to clarify objectives for our retail clients by providing solutions and options that other companies can’t.
From an engineering and energy perspective, exterior doors are simply holes in a facility structure that allow outside air access, while allowing ambient air to escape. If you detect a summer breeze or winter chill sneaking through the area around the perimeter of a door- it may be time for a door replacement or insulation project. Proper installation of a new door is essential to maximizing the energy savings potential. By examining insulation and replacement options, energy loss will cease to be a facility challenge.
A New Set of Hinges
When considering major facility renovations, don’t skimp on the doors. Choosing the most energy efficient doors available is a wise investment which saves up to 15% on both heating and cooling costs while increasing comfort. Consider the energy performance rating of a door relative to climate, while keeping in mind facility design and southern exposure. If southern facing, adding a door with high efficiency windows allows more natural light to penetrate the space.
Door s are made out of a wide variety of materials. A common model of energy efficient exterior door available today has a metal outer shell (often steel) with poly foam insulation. A magnetic strip is used as weatherstripping, creating a firm, lasting seal – as opposed to the traditional rubber and metal types found in older doors. Steel and fiberglass doors tend to have much higher R values (insulating capacities), when compared to wooden and glass doors. A common 1 1/2 inch thick steel or fiberglass door can be up to five times more energy efficient than a wooden door of a similar thickness.
Round and Round We Go
In larger facilities there is a large pressure differential between the inside and outside air, making the building susceptible to extreme drafts of air penetrating a building when an exterior door is opened to the outside. The addition of a revolving door saves energy by preventing drafts of warm or cool air from penetrating a building. A revolving door allows heavy traffic flow in and out of a building while only permitting small pockets of outside air to enter the facility.
Room with a View?
Any type of glass door will likely result in reduction of insulating qualities as compared to a metal, wood or fiberglass door. Sliding glass doors are the poorest insulators of all because it is very difficult to get a tight seal when closed. However, facilities that require this type of door do have the choice of contemporary models offer great improvements over older versions. New models with three or more panes of glass, low-e (emissivity) coatings, combined with insulating gases such as argon placed in between the panes of glass are an excellent investment. Over the life of the door, the energy savings gained over older glass doors, will pay for the new door many times over.
Resicom believes in the bold pursuit of what normal should be. It should be normal that the companies you hire make your business better. And it should be normal that new employees make an organization stronger. Therefore, Resicom is always looking to add great people to its team.
We are pleased to announce the addition of Peter Baklashev to our Chicago Operations crew. Peter brings tremendous painting, EIFS, and carpentry experience.
With the warmer spring temperatures arriving, companies are looking to Resicom to restore normalcy to their properties and facilities’ exteriors after a harsh winter. Peter was an ideal fit to help the busy maintenance season begin.
An avid reader, Peter has committed himself to continued education with local community college classes and offerings.
“Resicom needs team members who are looking to grow with the company. That Peter already demonstrates such a desire to develop both personally and professionally mirrors Resicom’s core value of “committing to development,” says Resicom Team Development Manager Laurie Ledonne.
“I look forward to the great possibilities available through Resicom,” says Peter.
Resicom believes in the bold pursuit of what normal should be. It should be normal that the companies you hire make your business better. And it should be normal that new employees make an organization stronger. Therefore, Resicom is always looking to add dynamic people to its team.
We are pleased to announce the addition of Bruckner Chase to our newly expanded east coast consultant/solutions team. Bruckner brings 19 years of retail experience having started on the sales floor for a performance bike retailer. His tenure in various roles of sales, visual display, special projects manager and director of store development has provided him solid insight into the specific needs and demands placed upon facility maintenance management. As managing partner for two successful enterprises, Bruckner has developed and managed nationwide projects for high-end, high-profile restaurants, retailers and property management. His most recent endeavor has been in the public sector, working to integrate bike parking facilities and requirements into existing transportation systems.
Bruckner’s keen commitment to client brand protection made him the ideal fit for the Resicom team.
“His wealth of experience will strengthen the company,” says Resicom CEO John Fairclough. ”Bruckner has a passion for finding a better way, and this perspective will both challenge us and help achieve our collective goals.”
A marathon open water swimmer and ocean advocate, Bruckner is the founder of the OC Swim Club in Ocean City, NJ. He enjoys a role as both a motivational speaker and a writer as the Swimming and Ocean Sports Editor for Liberty Sports Magazine.
Resicom's services include general facility maintenance - such as carpentry, painting, tile, handyman work, as well as, enviromental branding, capital improvement and renovation projects. Resicom services clients nationwide.
12305 S. New Avenue, Suite H | Lemont, IL 60439 | p 630 257 9201
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